In our Operations team you will help us improve the collaboration and service reliability with our partners to make EV charging a great experience for our customers, with a focus on our RFID card fulfillment process:
Make an Impact by:
- Own the RFID card fulfillment process for our B2C and B2B brands and steer our external RFID card fulfillment partner from card production to distribution in more than 30 markets
- Steer the launching of RFID cards for new customers and setup the fulfillment processes in all international markets
- Monitor the process performance, continuously review it, and challenge its KPIs with our data analysts to ensure process excellence
- Optimize and seek for a continuous improvement by e.g., the further automation of the setup and development of self-service functionalities
- Manage RFID card procurement requests and properly plan and track the inventory management for all brands and markets
- Bring the RFID product portfolio to the next level in dialogue with representatives from various business areas (internal and external) – especially Key Account and Product Management – and jointly develop new RFID products